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The most hated car company in America is…

August 27, 2014 by Clean Cities

A survey released Tuesday by the American Customer Satisfaction Index revealed that customers’ satisfaction with both domestic and foreign automakers hit a five-year low this year, falling 1.2% from last year to a score of 82 out of 100. What’s more, satisfaction with 80% of the 21 car brands measured fell as compared to last year (Acura 7267, -0.99% saw the deepest decline at -7%, Cadillac GM, -0.40% the second-steepest decline at -6%), while satisfaction rose for only 10% of the car brands, including Chevrolet and Buick. “The decline among automakers is widespread,” the report revealed. The ACSI Automobile Report 2014 is based on interviews with 4,360 randomly selected consumers who were asked to evaluate their recent purchase (within the last three years) and experiences with automobiles.

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